tBits Issue Tracking System - helps organizations proactively manage Issues, Grievances, Requests for Support, Suggestions and Customer Interaction. tBits ITS is used for services support and services delivery management and has been designed to conforms to ITIL’s Service Delivery Standard. The various applications where tBits-ITS is used include:
  1. Help Desk Management
  2. Customer Support / Service Support
  3. Grievance Handling & Citizen Services
  4. Issue Tracking
  1. Software Bug Tracking
  2. Audit Management
  3. Change Management
  4. CAPA/Remediation Management
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tBits Issue Tracking System

Features

Easy to Use

tBits ITS has zero learning curve. Anyone who knows how to email, can use tBits easily. Powerful features like email integration, quick search and more make issue tracking a breeze. More>>

Enterprise Wide

Its flexible design along with components like Reporting and Rule Engine makes it useful for any kind of organization. More>>

Secure

tBits ITS maintains the security and safety of organization data. This makes it reliable to be used in high performance environments. More>>

Experience

Live Demo

Live Demo

Nothing better than have a live look and feel of tBits. Just login and start using it.

Walkthroughs

Walkthroughs

These videos would give overview of how tBits ITS looks like.

Screenshots

Screenshots

Go through the various screenshots like My Requests, Search, Advanced Search.